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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Sam Neill

Sam Neill

Principal & Agent, CIC
Certified Insurance Counselor (CIC)

Sam returned home to East TN and established SNI in 1991 after graduating from Appalachian State University with a degree in Risk Management & Insurance. Over the past 30 years he has built his agency around customer service and enjoys helping large families and small businesses protect their assets by finding the best available coverage at the lowest possible cost.

Sam lives on a farm in Greene County with his wife Amy and sons Charlie and Jake. In his free time he can be found on his bicycle exploring the backroads and trails of East TN.

Sam and his family attend All Saints Episcopal Church and support many local causes, with particular fondness for The Morristown Boys & Girls Club and All Saints School.

Carol Ross

Carol Ross

Customer Service Representative

Carol joined Sam Neill Insurance in 2006. She has over 48 years of insurance industry experience as a customer service representative, agent or manager. She has experience in both large and small agency environments.

As a Kentucky native, Carol moved to Grainger County, TN to begin her semi-retirement. She enjoys spending time with her granddaughter, watching sports and summers on the lake. Carol and her husband attend Blue Springs Baptist Church where they are very active with the Upward Basketball program.

Christina R. Webb

Office Manager

Christina joined Sam Neill Insurance in 2017. She brings with her over ten years of insurance industry experience and over twenty years of customer service. Christina is licensed for property, casualty, life and health insurance.

As a Morristown native Christina graduated from Morristown West High School and attended Walters State. She and her husband Travis have been married for over twenty-five years. They have two sons and a daughter-in-law. Christina and her husband are members of West View Baptist Church where Travis is the pastor. She enjoys riding motorcycles, walking and spending time with family.

Joshua Herman

Agent - Commercial Property & Casualty

Josh came to Sam Neill insurance in June of 2021 and is licensed in Commercial Property & Casualty. He brings 14 years of experience in the Transportation Industry along with experience in Restaurant Management and other Customer Service fields.

Josh is a Michigan native and moved to the East Tennessee area in 2018. He enjoys spending his free time doing work on their home with his wife and exploring new walking trails in the area. Along with his wife Courtney, they attend Arrowhead Church in Greeneville.

Courtney Herman

Account Manager - Personal Insurance/Agent - Auto & Home

Courtney joined Sam Neill insurance in June of 2021 and is licensed in Auto, Home and the Account Manager for Personal Insurance.

A native of the Lakeway Area, Courtney graduated from Morristown West High School and furthered her education by attending Walters State Community College. Courtney decided to take a new career path and left the healthcare field after 8 years.

Courtney spends her free time with her Chihuahua Gizmo and her husband Josh where they enjoy working in their yard and being outdoors. Courtney and her husband attend Arrowhead Church in Greeneville.