Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

SamNeill

Sam Neill

Principal & Agent, CIC
Office: (423) 587-3558
Certified Insurance Counselor (CIC)

Sam opened his insurance agency in 1991. His dad was an insurance agent and Sam knew at an early age that he wanted his own insurance agency too. This dream led Sam to graduate from Appalachian State University with a degree in Business Administration with an emphasis in Insurance. Sam began as a Farmers Agent and in 2001 he decided to offer multiple companies as an Independent Agent.

Sam is active in the Lakeway Area. He supports several organizations including All Saints Episcopal School, Morristown/Hamblen Keep America Beautiful and The Boys and Girls Club of Morristown.
As an East Tennessee native, Sam graduated from Greeneville High School. Sam is an avid bicyclist and skilled golfer. He enjoys spending time outdoors. Sam has a wife and two sons. They attend All Saints Episcopal Church.

December 13th, 2016 by Sam Neill Insurance
Bonnie

Bonnie Jamison Burchfield

Agent & Marketing Coordinator, CIC, CISR
Office: (423) 587-3558
Certified Insurance Counselor (CIC), Certified Insurance Service Representatives (CISR)

Bonnie joined Sam Neill Insurance Agency in 2014. She has over 17 years of insurance industry experience. She enjoys furthering her industry knowledge and currently holds both her Certified Insurance Counselor and Certified Insurance Service Representive designations.

Bonnie is active in the Lakeway Area serving as a Loaned Executive for United Way of Hamblen County, Past Chairman for Hamblen County Project Graduation, Past board member for Stepping Out Ministries Inc., and she is an Ambassador for Morristown Area Chamber of Commerce.

Bonnie enjoys spending time with her family, refinishing old furniture and being creative. They attend Arrowhead Church

December 13th, 2016 by Sam Neill Insurance
CarolRoss

Carol Ross

Client Services Advocate
Office: (423) 587-3558

Carol joined Sam Neill Insurance Agency in 2006. She has over 46 years of insurance industry experience as a Customer Service Associate, Agent and Manager. She has experience in both large and small agency environments.

As a Kentucky native, Carol moved to Grainger County, TN to begin her semi-retirement. She enjoys spending time with her granddaughter, watching sports and summers on the lake. Carol and her husband attend Blue Springs Baptist Church where they are very active with the Upward Basketball program.

December 13th, 2016 by Sam Neill Insurance
JakeQueener

Jake Queener

Agent & Risk Manager
Office: (423) 587-3558

Jake joined Sam Neill Insurance Agency in 2012. Jake is a fourth generation insurance agent. Following in the family footsteps, Jake graduated from Middle Tennessee State with a degree in Business Administration with an emphasis in Insurance. He opened his own agency in 2004 but in 2012, Jake decided that choices were valuable and he parted ways in order to be an Independent Agent.

As a Morristown, TN native, Jake attended Morristown West High School where he played basketball and later returned to assist Coaching. Jake enjoys spending time with his wife and two children as well as camping, sports and fantasy football. They attend First Baptist Church of Morristown, TN

December 13th, 2016 by Sam Neill Insurance
LisaRoberts

Lisa Roberts

Client Services Advocate
Office: (423) 587-3558

Lisa joined Sam Neill Insurance Agency in 2013. She has many years of customer service experience. Lisa is the front line of our agency and anchors our customer service and day to day operations.
As a Morristown, TN native, Lisa attended Morristown West High School where she played softball. She and her husband enjoy camping, motorcycle rides, and spending time with family.

December 13th, 2016 by Sam Neill Insurance
December 13th, 2016 by Sam Neill Insurance